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Aarif R
1 reviews | Active since May 2017
11 Jul 2022, 12:14
DSV Sucks
I never used MTN before, always used other ISP's. Decided to apply for a new cellphone contract through MTN and it's been a disaster ever since as DSV are unable to deliver the device due to broken devices they give the reps for the delivery which has been twice so far, hopefully third time lucky. Every attempt of communication from DSV came from my side as they do not call or notify you about anything at all until you call and find out for yourself. The experience of dealing with MTN through DSV has just been disappointing and very frustrating. DSV is by far the worst courier company i've experienced.
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Replies (2)
DSV Road's replyOfficial
11 Jul 2022, 12:40Good day Aarif R ,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply11 Jul 2022, 12:40
Official
Good day Aarif R ,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
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Aarif R's updateReviewer Update
12 Jul 2022, 08:48So i got a call yesterday with hope that something will happen, the person i spoke to said she'd sort out everything and get back to me and once again no response. Left in the dark again not knowing what to expect.
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Aarif R's update12 Jul 2022, 08:48
Reviewer Update
So i got a call yesterday with hope that something will happen, the person i spoke to said she'd sort out everything and get back to me and once again no response. Left in the dark again not knowing what to expect.