DSV still hasn't sorted my complaint instead they tell me to delete my review

DSV called me on Monday 8 August 2022 to tell me to remove my review on hello Peter, I will not remove any review because as per usual they haven't cancelled my order on Thier system to unfreeze my contract upgrade at an MTN store.

They told me to call MTN to send them an email, by which it was sent almost 2 weeks ago because I went to MTN n they said I can upgrade in-store because they are waiting for DSV to drop the order on Thier side. I will not be intimidated by DSV to remove my complaint because my problem is still not resolved IV been going back n fourth with DSV and MTN since July. Moving forward if they don't drop my order as per requested by MTN via email I'm taking this to ombudsman. IV been with MTN for over 15 years and IV never had such a frustrating process upgrading a phone n it taking so long. DSV must just release my order so I can have access to upgrading my phone, I can't even use my SIM number because the phone needs to arrive for it to be active, I'm losing alot of business in the process as that contract number is my business number!!