DSV # SHOCKING SERVICE

I am extremely frustrated with the pathetic service I have had to endure with DSV. I have been waiting for my parcel since last week Thursday....

Please see below communication from DSV via sms DSV will deliver your item on 01 Aug 2024. ***. To track your item, please visit our website on https://clientzone.za.dsv.com/ClientZoneV2/?PARCEL_ID=YMD5EA28CAC57

I have been incontact with 3 sales administratives

Firstly I was told the package was not collected 0n the 1st Aug 2024. Delivery will take place on the Friday 2nd Aug 2024 I requested for the delivery address to be changed to my home address as I had taken leave to go to Zeerust the Friday to the Monday. I waited the entire morning as I needed the package to take with to Zeerust NW. I contacted them again... and once again was told the booking was not made. Guaranteed delivery on Monday 05 Aug 2024. I just got off thr phone with another representative and again was told booking has NOT been made, delivery address STILL saved amy work address.... scheduled for tomorrow. I am now sick and tired of this unprofessional service. It has been 5days now. I will never again use DSV as a courier company and I shall most definitely not recommend them to any third party.