DSV **** ARLET!

I met someone selling iPhones on Facebook by the name of Peter John Basson , transferred R6500 to his account and i then selected DSV ROAD as my courier choice. Peter then sent me the pictures and a video of him sending my parcel with DSV together with a tracking number I then contacted DSV to track my order only to be told that the order was on its way to Bloemfontein when it was supposed to be delivered in Auckland park I immediately contacted my supplier who didn't even bother to answer my calls let alone get back to me and proceeded to block me on WhatsApp. I called DSV to let them know i was ****med only to be informed by Khosi that there is nothing they can do. My question is : 1. how can you say there is nothing you can do when the matter was reported to you before the parcel got delivered, were you not supposed to stop the delivery so you can conduct a proper investigation? 2.If you say this has nothing to do with you and there is nothing you can do does it mean this doesn't affect your Brand image? 3.the fact that this person has your active tracking numbers doesn't even ring a bell to you? DSV i have sent to the images of this ******** and i can also provide you with his contact details, please do the right thing and stop promoting ****s and ********** activities

Bruce