DSV ******* service

Shoo DSV, well what can I say? I have been waiting over a week for a package that I could have picked up at my local store, just to get told by you guys that packages get lost and that's the way things work, incompetence reigns supreme in your company, I honestly don't know how your doors are still open, I ordered 2 packages from Makro one was sent to DSV and one was sent to Dawn wing, well the dawn wing package I received the very next day, unfortunately the DSV package was lost and now the guys need to investigate, I'm so glad the more expensive package was sent to a more reliable courier company. Guys when you find my package in 50 years time, send it to my grave site. Thanks(for nothing) Useless