KV
Kerry V

1 reviews | Active since Sept 2023

02 Dec 2025, 19:00

DSV Road's service is non-existent!!!!!

Well here I go again with my second bad experience with DSV! I have been promised delivery of my bank card for two straight weeks now. The agents confirm that delivery will take place only for the driver never to arrive. My card has expired and I'm not able to do any card transactions. Empty promise after empty promise week after week!!!! I am forced to select a one star rating when what this company deserves is a minus star rating. Shocking service to say the very least......AGAIN!!!!!!!!!! Please do go and listen to the voice recordings (emphasis on plural) of the calls I have placed with your agents!!!!!!

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Replies (1)
DSV Road
DSV Road's reply03 Dec 2025, 08:58
Official
  Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management