mT
marcia T

1 reviews | Active since Mar 2017

06 Jan 2022, 14:53

DSV ROAD TRANSPORT

I WENT TO MY POSTNET TO ARRANGE FOR MY SONS CELL PHONE THAT WAS LEFT BEHIND AT BLYDE RIVER CANYON. I PAID MONDAY FOR THIS TO BE SENT UP. TODAY IT STILL HAS NOT MOVED FROM HOEDSPRUIT. THEY ARRANGED WITH DSV TO DO THE COLLECTION. MY CONSIGNEE NUM XODMT***5 . PLEASE CHECK IT OUT , NO COLLECTION 4 DAYS LATER BY DSV. THIS IS SHOCKING , DISGUSTING, THIS IS NO SERVICE AT ALL. I WOULD TELL PEOPLE USE DHL IT RATHER.

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Replies (1)
DSV Road
DSV Road's reply06 Jan 2022, 15:50
Official
Good day Marcia D,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards, 

DSV Management