GS
Gregory S
1 reviews | Active since Sept 2019
11 Aug 2023, 09:17
DSV Road Is the worst! Stay away
Wanted to ship a parcel and paid for express delivery, They then phoned me to tell me they wont be able to do this shippment due to some excuses. I then asked them for a refund where they then said to me i need to send them a POP for the payment i did, Little did they know that you cant send a pop for a card transaction made through an online portal. Still waiting feedback after 5 Days! Haven't heard anything from them! *** service!
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DSV Road's replyOfficial
11 Aug 2023, 10:29Good day Gregory Smit
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply11 Aug 2023, 10:29
Official
Good day Gregory Smit
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management