AB
Arno B
1 reviews | Active since Aug 2023
24 Sept 2024, 09:56
DSV ROAD failed delivery because of thier devices
Could not prosses my delivery from MTN I am a contract worker had to leave my work for the delivery to take place when the driver came his device was offline when it got signal it could not process my delivery now i must wait till wednesday and take off from work again I hope MTN cancel thier service with you guys. Very dissapointed
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DSV Road's replyOfficial
25 Sept 2024, 11:01Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply25 Sept 2024, 11:01
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management