JM
Jabu M
1 reviews | Active since Jun 2021
04 Aug 2021, 16:16
Dsv Road
I was supposed to receive my delivery on Friday 30/07/2021, I canceled my plans for the day and waited, nothing came. I called them on Monday morning and they said they didn't know why the driver didn't come, but they were going to check up on it and give me a call. They gave me a today's date 04/08/2021. The day is over still nothing. I called them and got put through, the phone rang till I ran out of airtime. I'm not happy at all with the service. Dsv Road.
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Replies (3)
DSV Road's replyOfficial
04 Aug 2021, 16:45 Good day Jabu M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply04 Aug 2021, 16:45
Official
Good day Jabu M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
JM
Jabu M's updateReviewer Update
07 Aug 2021, 06:40I have received my delivery, thank you. I had had no problems with this company before, I hope we continue to do good business. Thank you.
JM
Jabu M's update07 Aug 2021, 06:40
Reviewer Update
I have received my delivery, thank you. I had had no problems with this company before, I hope we continue to do good business. Thank you.
DSV Road's replyOfficial
10 Aug 2021, 08:18Good day Jabu M,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
DSV Road's reply10 Aug 2021, 08:18
Official
Good day Jabu M,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management