DSV - Poor service wasn't enough so the staff had to lie to get me off the line.

utterly disappointed in DSV Road the lady called on 31st March to schedule my MTN delivery for the 1st of April 2026 unfortunately i had to call in to follow up what's the issue they told me they have experienced some technical issues and other services such as banks including MTN are affected today is the 8th its still unresolved i made atleast 5 calls to try and get feedback they kept telling me they will escalate the matter today the lady said their is no prior escalation on my delivery means me as a ordinary consumer were **** to to get me of the phone the service is extremely poor i dont even want to rehash the inconvenience this has caused. I'm still without an ETA as to when my package will be delivered. service has been poor from DSV Road. wonder if MTN will continue to use DSV - and not writing this review to receive an automated response but as a cry to get helped.