mM
molefi M
1 reviews | Active since Jan 2022
21 Jan 2022, 11:10
DSV POOR SERVICE FOR A COURIER COMPANY
POOR SERVICE A LOT NEEDS TO BE DONE TO IMPROVE CUSTOMER SERVICE,LADIES IN DELIVERY DEPT(MOUNTIES) NEED TO BE TAUGHT CUSTOMER SERVICE INCLUDING DRIVERS THEY NEED TO UNDERSTAND WHAT IS CUSTOMER SERVICE,WE DONT EXPECT YOUR DRIVERS TO BE CALLING US WITH PRIVATE NUMBER (THAPHELO) AND BE AN 2HRS LATE WITH DELIVERY ,POOR SERVICE.WORSE OF ALL YOU ASK FOR A COLD DRINK
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DSV Road's replyOfficial
21 Jan 2022, 11:16Good day Molefi M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
DSV Road's reply21 Jan 2022, 11:16
Official
Good day Molefi M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management