GK
Glen K
1 reviews | Active since Nov 2020
10 Feb 2021, 09:00
DSV Poor Service
Waiting for 10 days for delivery. Driver says he runs out of time everyday. I wont do business with banks/companies that do business with DSV. Also, cannot get hold of DSV contact centre, even if you wait for 30 minutes on the phone :(
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Replies (2)
DSV Road's replyOfficial
10 Feb 2021, 09:02Good day Glen K,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply10 Feb 2021, 09:02
Official
Good day Glen K,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
GK
Glen K's updateReviewer Update
10 Feb 2021, 10:11image.png 91.49 KBThe parcel is loaded onto the bakkie and returned in the afternoon. This has been happening since 02 Feb. I am literally on the same road as DSV (Braakfontein)
GK
Glen K's update10 Feb 2021, 10:11
Reviewer Update
image.png 91.49 KBThe parcel is loaded onto the bakkie and returned in the afternoon. This has been happening since 02 Feb. I am literally on the same road as DSV (Braakfontein)