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Percy M
1 reviews | Active since Nov 2022
08 Nov 2022, 19:19
DSV POOR CUSTOMER SERVICE AND VERY UNPROFESSIONAL
I received a very poor customer service, they have been sitting with my parcel for over 2 months without contacting me and they only called now at 7h10pm. I do not recommend the service of this company to anyone.
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DSV Road's replyOfficial
09 Nov 2022, 07:00Good day Percy M, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply09 Nov 2022, 07:00
Official
Good day Percy M, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management