DSV PLAYING POKER GAMES WITH MY STANDARD BANK CHEQUE AND CREDIT CARDS, WHILST MY LIFE IS PUT ON HOLD.

I bank with Standard Bank SA and have a cheque and credit card with them. Both cards expired on 31 January 2020 and Standard Bank handed my new cards to DSV Distribution/Couriers for delivery to me. I live less than 3 kilometers from DSV's warehouse in Centurion, but to this day i have not received the bank cards. A Standard bank agent send an email to DSV on 5 February 2020 to remind them to deliver the cards. I was promised that the cards will be delivered within two days. Today i called Standard bank to inquire about the cards, again another email was send to DSV - another promise is being made to deliver within two days. Whilst Standard bank and DSV play their ping-pong game with the bank cards, my life has been put on hold as i cannot make online purchases and my subscriptions are cancelled as the cards are no longer valid. DSV tells Standard bank that the cards are with them BUT they don't say why they have not been delivered yet....so i wait!!! perhaps until another bank that understands that bank clients are not just numbers but human beings whose real lives are adversely affected by the carefree attitude often displayed by their contractors/service providers.