JR
Jean R
1 reviews | Active since Apr 2014
19 Jan 2022, 07:39
DSV . Not good service
First and last time I'll be using this courier service. Parcel dropped in box on the 14th Jan at about ten in the morning, Dbn to CT. On Tuesday 18th when I queried delivery, I was told it hadn't even been collected. My details were taken with a promise of a call back. 2 hours later, no call back. Just got a sorry about that, pretty much a no care attitude.
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DSV Road's replyOfficial
19 Jan 2022, 08:19Good day Jean R, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
DSV Road's reply19 Jan 2022, 08:19
Official
Good day Jean R, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management