DSV No Service

DSV was supposed to deliver my parcel on Friday 14 th December, they deliver the waybill / invoice and not my parcel. (Really - what a joke).

I ask, where is my parcel, to be promised after checking with ops that it will be delivered on Saturday. Wait the whole of Saturday 15th December, no parcel.

Phone this morning, no ones knows anything about my parcal and cant tell me where it is. When asking to speak to ops, they direct you to the call centre, which is useless, with a "we will get back to you" - heard that before.

So now Tuesday 18th December, still waiting for my parcel with no info as to where it is or when its being delivered. No sence of urgency, with a very cant give a damn attitude. I have been holding on the phone for over 15 minutes.