SH
Shane H

1 reviews | Active since Dec 2018

28 Dec 2018, 08:48

DSV no Delivery EVER

Had a very unpleasant experience so far. My parcel has been at delivery branch for over a week now and I receive no contact or anything.

I have sent emails that get no reply. The other emails that do get a reply, they schedule delivery first for the 23. Then it was not fulfilled.

Then 27 december. Also not fulfilled. Every day is something new.

I JUST want my parcel already. Why must one jump through so many hoops to receive something that belongs to them.

Come on DSV.

0
Replies (3)
SH
Shane H's update28 Dec 2018, 08:50
Reviewer Update
Also scheduled delivery on 19 december. Was not fulfilled.
DSV Road
DSV Road's reply28 Dec 2018, 10:32
Official
Dear Shane,

We apologise for the unpleasant experience you've had with DSV. Please provide us with your tracking number if you have one, so we can be able to trace your parcel and investigate as soon as possible.

Please use *** 

Kind regards,
DSV Management 
SH
Shane H's update29 Dec 2018, 09:19
Reviewer Update
Okay so I received some good assistance, after posting here. Delivery was arranged for today, will update on what happens.