DSV - No customer service!!

What a shambles these peoples customer care are.

Ive sent them the following email with no reply so far:

"Ive been called once about my Nedbank Ct card, and asked if the lady could call be back the next morning, as I was in a meeting. She called me back 16.30 on Friday. At this time our offices were closed, and she said she'd call me back Monday. No call was received. This morning I receive a message that my card was delivered b y one Mzokhona Xaba", but I received nothing.

I called your offices, and after a very long delay a lady answered and told me the card was not delivered on your system, and then transferred me to another lady. She listened to my explanation and then slammed the phone.

I am worrying that my card was delivered to the wrong person, and find your weak attempts at helping me solve my problem both rude and inadequate."

I also tried to phone their Kimberley office and the number does not exist. I can not believe a reputable company like Nedbank, let such people handle their packages.

A very unsatisfied customer