DSV Nightmare!

27th May 2024 delivery arrangement was made for 1st June 2024.l stayed at home like a fool waiting l even called around 12pm to check and l was told the driver is delayed but certainly coming.He did not come! l was **** to,Standard Bank did a conference call with them/DSV on 3rd June for almost an hour and they kept giving delivery dates that suit them which l declined.On 5th June 2024 after l initiated the call seeing as the team leaders Meshack & Zoleka were not giving feedback on a requested date of 8th June 2024;a lady named Thobile scheduled 8th June 2024 after l had called in.Today it is 8th June 2024 11:11am no delivery yet l got an sms early morning at 07:21am that my delivery is on the way.When l call their offices l get a voive prompt that "l must call during business hours" basically the courier company does not work on a Saturday yet on 1 June l called and the phone went through and l was fed lies.l was told the whole explanation of my area being a Regional what what.Am l living at the moon? how can a courier not work Saturdays in Gauteng? During the week l don't have a steady delivery address.This has been hell the ombudsman should intervene!