DK
Daphne K

1 reviews | Active since May 2024

02 May 2024, 14:40

Dsv mtn mondo lazy ***********

Worst experience of my life. Got a contract through mondo the day of delivery they come late I can't get through to mtn mondo or dsv the useless couriers because the fingerprint scanner does not take both my thumbs long story short stay away from mtn mondo and dsv couriers unless you are willing to loose a lot of airtime. Refused to give me my contract phone because my one thumb not 2 my one thumbs was unable to be read by their broken scanner machine. End of the day I waited the whole day phoned non stop to all this idiot lazy companies. Courier came more than 2 hours late there scanner and customer care lines wasn't working. The debit went through but only got a day of frustrating hell with all this idiots nothing else Reply (0)

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Replies (1)
DSV Road
DSV Road's reply02 May 2024, 15:14
Official
  Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management