1 reviews | Active since Sept 2016
Dsv mounty absa credit card
Most Pathetic I have ever seen!!! I have been trying to get my absa credit card since last week. As arranged by dsv couriers my card was supposed to be delivered 14-17 nov. WHICH NEVER HAPPENED. I phoned again this week... And again.. And phoned again and again.... Until my airtime run out. I must just wait because dsv courier resceduled for this Friday today 22nov 2019...BUT I THE CUSTOMER WAS NOT NOTIFIED... I CANNOT FOR THE WEEK GET THROUGH TO ANYBODY. YOU ARE JUST KEPT HOLDING ON THE PHONE... 4pm today I was told to wait because my card is ON DELIVERY NOW... WOW WOW WOW... THIS IS NOW 18.42PM at night!!!!!! I am still waiting like an IDIOT FOR THE CARD. STILL NO DELIVERY YOU can leave messages they don't contact you back. They cannot assist when you on the phone??? You must just wait!!! I lost all my work I had to do today BECAUSE I COULDNT GET HOLD OF ANYBODY TO TELL ME WHEN TODAY MY CARD WILL BE DELIVERED. SO I COULD NOT GO OUT FOR MY OWN DELIVERIES AND PICK UPS. AND MY CARD WAS NOT DELIVERED ABSA CAN TAKE THAT CARD WHICH IS WHERE I DON'T KNOW????? AND KEEP IT!!!!!! I WILL NOT WASTE ANOTHER CENT OR TIME ON THIS USELESS DELIVERY OF MY CARD. I HAVE HAD IT!!!!!!
ON 22 NOV I PHONED DSV COURIER AND WAS TOLD AT 4PM....TO WAIT... MY CARD IS ON ROUTE FOR DELIVERY... TODAY 23 NOV I WAS AT HOME THE WHOLE DAY STILL NO CALL AND NO DELIVERY.... SO WHERE IS MY BANK CARD???? I spoke to absa credit card today.... They cannot help me!!! I must phone the courier... BUT THE COURIER ALSO CANNOT HELP ME... SO NOW I'M TOTALY LOST. I HAVE NO WORDS
ON 22 NOV I PHONED DSV COURIER AND WAS TOLD AT 4PM....TO WAIT... MY CARD IS ON ROUTE FOR DELIVERY... TODAY 23 NOV I WAS AT HOME THE WHOLE DAY STILL NO CALL AND NO DELIVERY.... SO WHERE IS MY BANK CARD???? I spoke to absa credit card today.... They cannot help me!!! I must phone the courier... BUT THE COURIER ALSO CANNOT HELP ME... SO NOW I'M TOTALY LOST. I HAVE NO WORDS
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
