TI
Tershia I

1 reviews | Active since May 2019

28 Jun 2019, 17:46

DSV MOUNTIES WORST COURIER COMPANY

One star is way too much for the pathetic service we got from DSV. Completely *********** staff who clearly have no idea what's going on outside their own department, and very unprofessional protocols when it comes to contacting the recipients.

This is the worst I have had to deal with in a long time. Reading through the reviews I see they do not answer them at all. This shows the utter lack of disregard and disrespect for the customer.

No one answers calls. and if they do they cut you off, or promise to call back and never do.

This is the worst company to deal with. They are so unprofessional and disorganized.

0
Replies (1)
DSV Road
DSV Road's reply02 Jul 2019, 09:39
Official
Good day Tershia I, 

We sincerely apologize for the level of service that you have received and for the inconvenience caused. 

We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query. 
 Kind Regards, 

DSV Management