1 reviews | Active since Mar 2012
DSV Mounties shocking service
Absolutely shocking service from this company. Tried five times to phone Durban and get them to phone me back. Still waiting for a response. I am in Western Cape. DSV is in Durban. Why are we contacted by Durban??? They contacted me to say they have my Kulula credit card. It's about to expire. I am frustrated and disgusted. Why does FNB use this useless courier?
Good day,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation and will continue to be in contact with you, to ensure that the card is delivered successfully.
Kind Regards,
DSV Management
Good day,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation and will continue to be in contact with you, to ensure that the card is delivered successfully.
Kind Regards,
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in the delivery of your parcel.
We value your feedback in terms of your experience, as this assists us in improving our service delivery to our clients.
Your parcel has since been delivered as arranged.
Regards
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in the delivery of your parcel.
We value your feedback in terms of your experience, as this assists us in improving our service delivery to our clients.
Your parcel has since been delivered as arranged.
Regards
DSV Management