1 reviews | Active since Oct 2016

08 Feb 2019, 09:44

DSV Mounties ***********

useless I was informed that my car will be delivered within 3 to 5 working days after I have phoned them, then the next day, dsv in form me I have to wait a extra 2 weeks dew to the fact that my card was send to the wrong province. Where I did speak to them the a day before, I smell a snake in the grass. *********** fools probably another zondo case where by brothers and sisters with no savy for their jobs are given a job and bribes are paid

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Replies (2)
DSV Road
DSV Road's reply08 Feb 2019, 11:53
Official
 Good day Hendrik, 

We sincerely apologize for level of service that you have received and for the inconvenience caused. 

We have send your complaint to the relevant team for investigation, you will be receiving an email shortly. 

Kind Regards, 

DSV Management 
DSV Road
DSV Road's reply13 Feb 2019, 14:28
Official
Good Day Hendrik, Thank you for notifying us about your recent experience with DSV Mounties.

We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.

Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management