DSV ****ming customers and *****ing items

2 weeks ago i had bad services from DSV now again. So after checking the status of delivery i saw that the system says that the receiver was not available. i called the receiver and he informs that he waited and at no point was there any driver of DSV signed in by security onto the property and not once was he called to say there was a delivery for him which means they are now lying when they fail their deliveries which now makes me think they lost the item. because why would they lie about attempting to make a delivery and to top things off they are not even attempting to make delivery today. This company is a ****