DV
Darryn V

1 reviews | Active since Apr 2018

27 Oct 2023, 15:53

DSV LOUSY SERVICE AGAIN!!

DSV IS A COMPANY THAT DOES NOT DELIVER OR PERFORM THERE FUNCTION AS THEY SHOULD.

I AM REALLY DISAPPOINTED AND DISGUSTED WITH THERE LEVEL OF SERVICE.

3 WEEKES NOW IM STILL WAITING FOR MY MTN DEVICE TO BE DELIVERED.

WEEK 1- DSV APPARENTLY COULD NOT GET HOLD OF ME SO THEY COULD NOT DELIVER, WHICH I BELIEVE WAS LIES, NOT EVEN A MISS CALL ON MY PHONE.

WEEK 2- DSV'S AWESOME, FANTASTIC , "STATE OF THE ART" BIOMETRIC SYSTEM DECIDES TO NOT READ MY FINGER PRINTS ON DELIVERY SO THE PARCEL HAD TO BE RETURNED BACK TO MTN. I CANT BELIEVE THEY DONT HAVE A BACK UP PLAN FOR THIS "STATE OF THE ART" BIOMETRICS SYSTEM.

WEEK 3- WHICH STARTS FROM 23/10/23 DSV HAVE BEEN PROMISING TO ARRANGE FOR DELIVERY. TODAY IS 27/10/23 IM STILL WAITING FOR A CALL FROM DURBAN BRANCH TO GET HOLD OF ME TO DELIVER THE PARCEL.

## WHEN YOU TRY CALL YOU CAN NEVER GET THROUGH TO DSV, ITS LITERALLY IMPOSSIBLE.

##I'M SURE WHEN DSV WAS ESTABLISHED IT WAS NEVER INTENDED BY THE MD/ C.E.O FOR HIS /HER COMPANY TO BE RUN THE WAY IT IS.

IT'S REALLY FUSTRATING FOR A CUSTOMER TO RECEIVE SUCH LOUSY SERVICE.

I HOPE THERE WON'T BE A WEEK 4!! AAAHHH .

0
Replies (1)
DSV Road
DSV Road's reply27 Oct 2023, 16:17
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management