RM
Rofhiwa M
1 reviews | Active since Aug 2021
13 Apr 2023, 06:27
DSV lost my parcel
I will never recommend DSV coriers to anyone. My first parcel got lost apparently due to hijacking DSV promised to refund me i am awaiting for the refund.
I send another parcel to Rustenburg from Pretoria on April the 4th at Watermayer Engine garage the parcel is nowhere to be found. I called DSV to trace it unfortunately they cant locate my parcel how??? Because the parcel was dropped at Dsv box by Engine garage. Our parcels are not safe with DSV coriers. Something is fishy.
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DSV Road's replyOfficial
18 Apr 2023, 13:12Good day Rofhiwa, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply18 Apr 2023, 13:12
Official
Good day Rofhiwa, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management