SN
Sithembiso N
1 reviews | Active since Jul 2020
31 Aug 2022, 13:08
DSV LOGISTICS IS THE WORST FREIGHT HANDLING COMPANY IN SA
DSV has the worst delivery service in the country. I had ordered my bank card with discovery bank, it has been 2 weeks still and the driver never delivers. No form of contact is made to me by their contract driver or any delivery attempts made to ensure my delivery is done...I have called their customer service office countless times to find out about my delivery and all they do is do another reschedule. This is appalling as i have been in the logistics industry for a number of years and understand that a certain SLA needs to be met.
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Replies (1)DSV Road's replyOfficial
31 Aug 2022, 13:15Good day Sithembiso Ncube,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management.
DSV Road's reply31 Aug 2022, 13:15
Official
Good day Sithembiso Ncube,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management.
