DSV Logistal nighmare

This service is not for the faint at heart. 50% of our parcels have been lost during a 3 week trial period soon ending. Here were the issues 1. Parcel collections from drop off box delayed by up to 5 days. Delivery date estimated 13 December Parcel only collected 19 December. 2. Tracking facility online is *******, 100% useless information. 3. Boxes reported out of order due to power or weather conditions not repaired for many days.

Is the R44,99 saving to using Aramex worth the agrivation of irate clients? Save face for your business and give this logistical DSV nightmare a solid miss. If one could rate them 0/10 it would be closer to the truth.