PV
Peter V
1 reviews | Active since Feb 2023
01 Feb 2023, 18:20
DSV lockers offline
A parcel from Makro was placed in lockers in Beacon Bay on Wednesday last week. I tried retrieval early on Thursday morning only to find the lockers offline. I reported, got a ticket no. They are still offline a week later and all I get is "Your ticket is in progress. I'm considering the crowbar option right now!
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DSV Road's replyOfficial
02 Feb 2023, 12:39Good day Peter,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply02 Feb 2023, 12:39
Official
Good day Peter,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management