DSV Klerksdorp

I had a packaged shipped from Johanessburg on the 14th of January. The package arrived in Klerksdorp on the 15th of January. On the 22nd of January i tried to phone the Klerksdorp branch and the phone just rings. I contacted head office who told me that they contacted the Klerksdorp branch to delver the order urgently and stated there would be further feedback from them. Later during the day there was a DSV truck in the area, however there was not a package delivered. I sent a google maps location to the person who i was contacting through head office in case the driver does not know where to go. On the 23rd i sent an e-mail to the company i bought from recommending them to use another courier company in future. I even recommended a company for them, in this e-mail i cc'd the person from head office. After that, the parcel's status changed to on board delivery vehicle. I am not sitting here 2 days after this package was on board the vehicle and i have heard nothing from DSV. I am potentially going to lose a job worth R 7,000.00 because of this not being delivered and i will have to sit with stock that i have already ordered and paid for which is not included in this parcel. I am utterly disgusted with this company's service and i would recommend everyone to not use them.