MS
Mthoko S

1 reviews | Active since May 2018

12 Feb 2025, 18:38

DSV is Unreliable and a bunch of ****s.

MTN and DSV have very bad service. I took a device from MTN and they deliver via DSV. I've held up my side of the deal by paying them on time but for some ood reason I still haven't received a device that I've waited a week for. This is very unprofessional and very frustrating to say the least. MTN expects me to pay them on the 15th of this month but still haven't received my device. I would really appreciate help in getting this sorted out.

0
Replies (1)
DSV Road
DSV Road's reply13 Feb 2025, 08:46
Official
 
Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management