DG
Diane G
1 reviews | Active since Dec 2023
06 Dec 2024, 10:24
DSV is unreliable
They were supposed to deliver SIM Cards during this week. They never phoned for a delivery date and time. A day later they phoned, wanted to deliver on a day I wasn't available. I asked them to please deliver on the Friday before 10am. When I phoned to enquire why they haven't pitched up yet, they confirmed that the package hasn't even been picked up by the driver. We've waited 4 days now for this delivery.
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DSV Road's replyOfficial
06 Dec 2024, 10:53 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Dec 2024, 10:53
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management