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DR
Dipuo R

1 reviews | Active since Feb 2018

12 Jan 2024, 07:07

DSV is the pits

They offer no service at all the worst in the business. You can count on them to ruin your shopping experience. I don't understand why are they trust by big companies when all they do is inconvenience their clients. I had to end my business with discovery because DSV kept My card with them for over a month and when asked they had the never to be defensive. The consultant couldn't explain why they canceled an arrangement 2 times on me. The last one they made me wait the whole day even sent me an sms to inform me that they are still in the way at 17:39 . Yep that is how cruel they are. I was shocked to hear that MTN trusts them and if they fail me again which am confident they will. I am also going to end my relationship with MTN. If you run a business don't bother to deal with this arrogant company

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Replies (2)
DSV Road
DSV Road's reply12 Jan 2024, 07:58
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
DR
Dipuo R's update12 Jan 2024, 08:07
Reviewer Update
This is mu second complaint on the same, issue what difference is this going to make? You couldn't save my relationship with discovery and I am confident your company is going to do the same with MTN. I am ready to make my cancelation call and throw tantrums this time.