1 reviews | Active since Aug 2016
DSV Is a ****
On 16 July I received a call from a DSV driver asking if I was home. To my surprise, I never received an sms or email notifying me that I should be expecting my parcel from DSV from UNISA. So imagine my shock...was it a **** or legit. I was not home and was not comfortable...I asked the guy to give me the office number so I can verify what he is saying. I called on Wednesday 20 July and my parcel was out for delivery on Monday 18 July, and I have still not received it on 22 July.
Why is DSV road so bad with communication. How must we track this parcel, what is the tracking number? DSV is a big company and should have basic processes and procedures in place to ensure a professional service delivery.
I want my parcel please...I need it ASAP.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management