MQ
Mzuvukile Q
1 reviews | Active since Sept 2016
12 Jan 2023, 09:59
DSV *********** drivers.
I usually have DSV deliver my parcels and it's written clearly on the parcel if client is not there leave at the garage this delivery guy goes to my neighbor who had already signed and wanted to deliver my parcel and leave it with him but fortunately I came out and saw and they gave me my parcel he also was very rude and swore at me when I reprimanded him to show him the note written on the parcel today he came again to deliver a parcel he didn't want to come in had a stinking attitude and left with my parcel I find this unprofessional and very distasteful.
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Replies (2)
DSV Road's replyOfficial
12 Jan 2023, 10:33Good day Rainy,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Jan 2023, 10:33
Official
Good day Rainy,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
MQ
Mzuvukile Q's updateReviewer Update
16 Jan 2023, 11:19Good Day It's been almost a week and I have not received any feedback.
MQ
Mzuvukile Q's update16 Jan 2023, 11:19
Reviewer Update
Good Day It's been almost a week and I have not received any feedback.