1 reviews | Active since Jul 2012
DSV - ***********
The service provided by this company is simply put, atrocious! They were meant to deliver my credit card to the designated branch. I inquired at the branch on the 19th June, and according to the records on the system, DSV had been trying to contact me. My phone records does not show any missed calls that correlate to the timing shown to me by the branch manager.
I returned to the branch today and with the help of the branch manager, found out that DSV does not know where my card is.
This is not a great way to build a brand! I will definitely not recommend DSV as a provider of effective service, as this is the second occurrence of bad service by them in the last week in our office!
Good day,
Please will you provide us with your contact details and tracking number so that we can escalate this matter to the relevant executive team.
We apologise for the service you have received and for the inconvenience. Please do email us on *** so we can assist you as soon as possible.
Kind regards,
DSV Management
Best regards,
Good day,
Please will you provide us with your contact details and tracking number so that we can escalate this matter to the relevant executive team.
We apologise for the service you have received and for the inconvenience. Please do email us on *** so we can assist you as soon as possible.
Kind regards,
DSV Management
Best regards,
Good day Leon
Please will you provide us with a phone number or email address that we can contact you on?
Unfortunately we're unable to view customer data on hellopeter so can you please email that to ***
Thank you,
Kind Regards,
DSV Management
Best regards,
Good day Leon
Please will you provide us with a phone number or email address that we can contact you on?
Unfortunately we're unable to view customer data on hellopeter so can you please email that to ***
Thank you,
Kind Regards,
DSV Management
Best regards,