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anele M
1 reviews | Active since Jul 2022
09 May 2024, 11:23
DSV INCOMPETENCE DELIVERY
My bank card was supposed to be delivered on the 7th of May 2024. DSV did not deliver. They did not make contact at all. They called me yesterday 08 May 2024, I was busy at work. They called again today to tell me my card will be delivered on the 15th. I hate what they did. Now I am unable to make online purchases as well as physical purchases because my card is stuck with them. They are telling me they will only have a driver to my area next week on the 15th. They can't make means to deliver today or tomorrow.
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DSV Road's replyOfficial
09 May 2024, 11:25Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply09 May 2024, 11:25
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
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anele M's updateReviewer Update
10 May 2024, 12:00Thank you so much to the lady who called me yesterday 09/05/2024. My card is with me, got delivered today 10/05/2024 instead of 15 May.
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anele M's update10 May 2024, 12:00
Reviewer Update
Thank you so much to the lady who called me yesterday 09/05/2024. My card is with me, got delivered today 10/05/2024 instead of 15 May.