VM
Versace M
1 reviews | Active since Jun 2020
03 Jun 2020, 13:43
DSV IN DBN IS FULL OF ****!!@
FnB recently dispatched my Debit card to be delivered by these guys long time ago to my workplace.they only called once i returned their call the receptionist told me someone will call me back,no one called i called them again they said the same thing after that they just kept cutting my calls until fnb sends me a message stating i need to reschedule the delivery which i did waited for their call for 4 full days plus they never came to my workplace.sent emails made phone calls.today i call again and i was told the card got returned to fnb due to me not being available i said how no answer even now im still waiting horrible service EVER.
Helpful (0)
Replies (4)0
Replies (4)DSV Road's replyOfficial
03 Jun 2020, 13:50Good day Versace,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management
DSV Road's reply03 Jun 2020, 13:50
Official
Good day Versace,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management
VM
Versace M's updateReviewer Update
03 Jun 2020, 14:01Okay
VM
Versace M's update03 Jun 2020, 14:01
Reviewer Update
Okay
VM
Versace M's updateReviewer Update
04 Jun 2020, 10:08A big thank you to you Odeliah Molai for assisting me on this matter.Im happy to say i just received my Card now...as promised.
VM
Versace M's update04 Jun 2020, 10:08
Reviewer Update
A big thank you to you Odeliah Molai for assisting me on this matter.Im happy to say i just received my Card now...as promised.
DSV Road's replyOfficial
04 Jun 2020, 12:08Dear Versace,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
DSV Road's reply04 Jun 2020, 12:08
Official
Dear Versace,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
