BB
Bianca B

1 reviews | Active since Aug 2018

21 Jul 2022, 14:44

DSV Horrible client service

Have i ever in my life dealt with such *********** call centre in my life. I have been on the phone for over 30 minutes just trying to get a quote, I was cut off 5 times and then finally when i spoke to someone they could not answer the phone properly or speak over the phone properly as you would need to when working in a call centre. Then after this utter waste of time I get told to register on a client zone, all I wanted was pricing, however I would never recommend DSV to anyone to use for anything as they lack the professionalism and proper etiquette when dealing with potential clients. What a waste of time.

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Replies (1)
DSV Road
DSV Road's reply21 Jul 2022, 15:36
Official
Good day Bianca B,

Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
                Kind Regards, 

DSV Management