BB
Bianca B
1 reviews | Active since Aug 2018
21 Jul 2022, 14:44
DSV Horrible client service
Have i ever in my life dealt with such *********** call centre in my life. I have been on the phone for over 30 minutes just trying to get a quote, I was cut off 5 times and then finally when i spoke to someone they could not answer the phone properly or speak over the phone properly as you would need to when working in a call centre. Then after this utter waste of time I get told to register on a client zone, all I wanted was pricing, however I would never recommend DSV to anyone to use for anything as they lack the professionalism and proper etiquette when dealing with potential clients. What a waste of time.
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Replies (1)DSV Road's replyOfficial
21 Jul 2022, 15:36Good day Bianca B,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply21 Jul 2022, 15:36
Official
Good day Bianca B,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
