JP
Jo-Ann Pietersen
1 reviews | Active since Oct 2017
05 Jul 2024, 10:42
DSV has pathetic service.
I was told that I would receive my package between 8-10am today and it is way past that time. I have called DSV twice and was put on hold after speaking to two agents, with each call being cut! This is the second time that a package is not arriving when it should. The delivery people or the agents don't even care to call and to let you know if there's any delays. DSV's service is pathetic.
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DSV Road's replyOfficial
05 Jul 2024, 11:22 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply05 Jul 2024, 11:22
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management