FR
Faith R
1 reviews | Active since May 2019
01 Dec 2022, 14:33
DSV freight
My parcel has been with this company since 16 November 2022. Twice their driver had a "malfunctioning" device and could not deliver my package. Now it is another excuse. In all this time, DSV does not call to let me know they will not be able to deliver, I need to call them. This is frustrating
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DSV Road's replyOfficial
01 Dec 2022, 14:54Good day Faith Ramatsoele, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply01 Dec 2022, 14:54
Official
Good day Faith Ramatsoele, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,