TS
Tiny S

1 reviews | Active since Jul 2018

27 Jul 2018, 13:26

DSV FNB card delivery PATHETIC

absolutely **** service in delivery of my FNB card! from the bat FNB told me it would take 3 to 4 business days to deliver my card, 2 days after opening my account DSV phones me to book delivery at my house only 5 days later! ETA was supposed to be yesterday before 5 and now they phone me to say the delivery couldnt take place cause no one was home when infact i was sitting here half day and when i left i made sure my worker knew delivery was incoming. i am utterly disgusted with DSV service and the rep looking at this better phone me ASAP to arrange a actual ****** delivery TODAY. and teach your guys phoning the clients MANNERS AND TO LISTEN TO THE CLIENT CAUSE ITS US THAT MAKES YOUR BUSINESS WORK

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Replies (1)
DSV Road
DSV Road's reply01 Aug 2018, 09:44
Official

Good day Tiny,

We sincerely apologise for level of service that you have received and for the inconvenience caused. We also apologise for the late response, we were having issues accessing Hellopeter.

Please kindly provide us with the tracking number of your parcel on this email *** in order for us to follow up and resolve your query soonest.

Thank you very much.

Kind Regards,

DSV Management