NL
Nomampondomise L
1 reviews | Active since Nov 2023
01 Feb 2024, 14:36
DSV failed to deliver
DSV is so pathetic they just fail to communicate, I have been waiting for my phone which was approved by MTN they said they will deliver my phone yesterday and they did not, not even a communication to say why I called to find out because I really need that phone they told me it will be delivered on the 2nd with no reason why they rearranged the delivery my daughter has been waiting for that phone DSV is annoying
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DSV Road's replyOfficial
01 Feb 2024, 15:45Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply01 Feb 2024, 15:45
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management