CW
Coenraad W

1 reviews | Active since Dec 2019

09 Dec 2019, 15:11

Dsv

The worst experience ever!!! They organized with us to deliver a package the1st time on the 4th of December but never pitched their reason "they could not reach us telephonically" the 2nd time their reason was that no-one was available to receive the package - which is a lie as security is always on duty and we stayed home the whole day. Today we phoned them but now the package can not be delivered because it "exceeded the delivery attempts". We were willing to go and pick up the package but appearantly that can also not be done. We ask for a superviser to phone us but nobody attempted to phone us. I have never seen a company perform so bad in my live and still in business.

0
Replies (1)
DSV Road
DSV Road's reply09 Dec 2019, 15:36
Official
Good day Coenraad W,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. 

We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query. 
 Kind Regards, 

DSV Management