DSV doesn't know how to deliver

Item: DSV Road
Rating: 1
Author: Warren S

Got a call on the 2nd to be informed they will deliver on the 6th Dec and they never pitched, when contacting DSV road, told that parcel is now in JHB, contact JHB and to be told that parcel is in EL, contact EL but won't answer, when eventually after 3 hours of calls, will put you through but keep hang up on a person, service is the worse in SA and don't know why the banks use them. Maybe next year i will get my parcel.

Helpful (0)

Replies (2)

DSV Road's replyOfficial

08 Dec 2021, 12:47

Good day Warren V, We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. Kind Regards, DSV Management

DSV Road's reply08 Dec 2021, 12:47

Official

Good day Warren V, We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. Kind Regards, DSV Management

Warren S's updateReviewer Update

10 Dec 2021, 09:32

Good Day DSV Management
So I get a call to say sorry from you and will follow up urgently and ensure I get a reply on when I will get my card delivered. MMMMMMMMM still waiting for the reply call and card. The worst service I have ever experienced.

Warren S's update10 Dec 2021, 09:32

Reviewer Update