AF
Andre F
1 reviews | Active since Dec 2016
24 Jun 2020, 20:55
DSV Distribution Worst service!
I recommend all my customers to start using different courier companies! We are getting the worst service (or rather, lack of service) from DSV Distribution.
Most recent incident: We've sent a parcel on 11 June 2020 and is by 24 June 2020 still not delivered. - DSV Distribution is in Centurion, parcel was dropped of @ Engen Garage, John Vorster Drive (Centurion) and the client is in Centurion. What a disgrace.
The service was not always great, but since the lock-down was lifted we're getting the worst of the worst service from DSV. Every second parcel requires a follow up.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
25 Jun 2020, 09:08Good day Andre,
Please accept our apologies for the level of service you have received. This has been escalated to relevant Management team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies for the level of service you have received. This has been escalated to relevant Management team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply25 Jun 2020, 09:08
Official
Good day Andre,
Please accept our apologies for the level of service you have received. This has been escalated to relevant Management team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies for the level of service you have received. This has been escalated to relevant Management team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management