DSV Distribution the most useless company on the planet

Please put black stars so this company can go into the negative as thats all they deserve! Pathetic from start to finish. Got addresses wrong multiple times, the driver was in the exact same road then called and refused to drive down the road to deliver it to the correct address. Have had to phone them three times to correct the address, they promised t deliver yesterday after fixing it and nothing, had to phone again, they took 13 minutes just to answer the phone and still **** that the parcel had only arrived in Jhb when it had arrived the previous week and was confirmed already! NOw they still don't have it right even though they promised 100% to deliver today! Phoned again, they took 25 minutes and hadn't answered yet! phoned again and they took another 6 minutes and NO answer. Had to phone a different division (Mounties) to get them to tell DSV Distribution to check and they said they will get Distribution to contact us back... nothing yet! This is the most *********** company we have ever had the displeasure of dealing with! Sipment number AMTIS***6 if anyone at DSV ever gave a damn to follow up and deliver on time considering this delivery is needed TODAY latest as it is to be used tomorrow. It is now over a week late and they are absolutely beyond useless at the most basic customer service! WHo even takes 25 minutes with customers on hold and doesn't answer their phones???? They should be billed for my time and phone bill for their incompetency!!!