TM
Tebogo M

1 reviews | Active since May 2018

19 Sept 2020, 11:59

DSV DISTRIBUTION

DSV distribution. BFN branch is far worse than the worst. They collected my credit card from Standard bank and until today I am still waiting for it. They claimed to have to called me on 02 September 2020 and I did not pick up or return their call. The reason for their call was to find out if i have not changed my mind with regards to the delivery address. Why would i do that, i am the one who chose the delivery address in the first place. They then decided to send it to DSV Mounties without my consent or consultation. Today around 11:05 they promised to send an email to Mounties and copy me in the email, I gave them my email address and now it is 11:57 no sign of email. DSV shame on you, you don't know meaning of or importance of courier services. sies maaaaa! Shame on you. MATLHO T. ***

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Replies (1)
DSV Road
DSV Road's reply21 Sept 2020, 09:51
Official
Good morning Tebogo

We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards,
DSV Management